Where To?
Terms of Service – Where To?
Effective Date: October 6, 2026 · Last updated: October 6, 2026
1. Agreement to These Terms
These Terms of Service (“Terms”) govern your use of the Where To? mobile application and related services (“Where To?”, “App”, “Service”, “we”, “us”, or “our”).
By tapping a sign-in or continue button, creating an account, or using the Service, you confirm that you are at least 16 and agree to these Terms and our Privacy Policy. If you do not agree, do not create an account or use the Service.
The Service is operated by Hidde van Hall in the Netherlands.
2. Eligibility
You must be at least 16 years old to use the Service. By using it, you confirm that:
- you meet this age requirement;
- you are legally able to enter into these Terms; and
- the information you provide is accurate and not misleading.
We may ask for reasonable information to confirm eligibility or compliance. If we learn that an account belongs to someone under 16, we may suspend or delete it.
3. Accounts and Authentication
You sign in through an available provider such as Apple or Google. You are responsible for activity under your account and for keeping access to your device and provider account secure.
You must not:
- create an account for someone else without authority;
- impersonate a person, venue, organization, or Where To?;
- sell, transfer, share, or misuse account access; or
- evade a suspension, block, or other safety control.
Tell us promptly at hello@wheretoapp.nl if you believe your account has been accessed without permission.
4. The Service
Where To? is a social coordination service that lets users:
- share whether they have no plans, are planning, or are out;
- choose venues and dates for plans;
- share plans and status with selected friends or groups;
- receive optional arrival and departure updates;
- optionally keep your own plans updated in a calendar you choose;
- create groups or communities, invite members or add friends, and use limited public sharing links;
- view sponsored venues and other venue information.
Features, eligibility, availability, and supported platforms may change. The Service is for social and informational use. It is not an emergency, personal-safety, surveillance, navigation, or proof-of-presence service.
Community event cards describe fixed events with optional attendance. Multiple community owners may manage membership and promote other owners. The event poster or a community owner may mark an event cancelled or replace it; this is a member's report and does not guarantee the organiser's actual event status. A replacement requires a fresh attendance choice. Check event details with the organiser when needed.
5. User Content
“User Content” includes profile and group names or images, free-text group-plan names, usernames, statuses, plans, venue selections, tags, visibility choices, invite or share-link content, reports, and other information you submit or make available through the Service.
You retain any ownership rights you have in your User Content. You give us a limited, worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt for technical formatting, transmit, and display that content only as needed to operate, secure, moderate, and improve the Service and provide the sharing choices you make.
This licence ends when the content or account is deleted, except to the extent that:
- another user still has a copy you shared with them;
- content remains in a shared group or safety, moderation, legal, or dispute record;
- retention is required by law or for fraud prevention; or
- content remains temporarily in backups or has been irreversibly aggregated or anonymized.
You represent that you have the rights and permissions needed to submit your User Content and that our use of it as described in these Terms will not violate another person’s rights.
6. Safety and Acceptable Use
Where To? has zero tolerance for objectionable content and abusive users.
You must not use the Service to create, upload, share, promote, request, or facilitate:
- sexual exploitation, child sexual abuse material, grooming, sexual content involving minors, or any conduct that endangers a child;
- nudity, pornography, or sexually explicit content;
- realistic, explicit, or graphic violence, regardless of whether it is claimed to be newsworthy;
- threats, harassment, bullying, stalking, intimidation, hate speech, or discrimination;
- disclosure of another person’s private or sensitive information, including doxxing or non-consensual location sharing;
- fraud, scams, deception, spam, impersonation, or coordinated manipulation;
- illegal activity, controlled-goods transactions, or instructions intended to cause harm;
- content that infringes copyright, trademark, privacy, publicity, or other rights;
- malware, automated scraping, unauthorized access, interference, reverse engineering, security testing without permission, or attempts to overload or disrupt the Service;
- evasion of a report, block, suspension, location control, or visibility restriction.
You also must not use another person’s status or venue information to harass, monitor, pressure, endanger, or make decisions about them in a way they did not reasonably expect.
These rules apply to all User Content and conduct, whether shared with one person, within a group, or through a public link. Our published Child Safety Standards form part of these safety rules and specifically prohibit child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
7. Reporting, Blocking, and Enforcement
You can report or block users through the App. Reports are confidential; we do not tell the reported person who filed a report. See our Child Safety Standards for additional safety information.
Anyone — with or without an account — can report content they believe is illegal through our public report form. If you include your contact details, we will confirm that we received your notice and tell you the outcome of our review.
When we remove or restrict content or an account, we tell the affected person what we found, what we did, and on what ground, unless the law prevents us from doing so. Moderation decisions are made by a human; we do not use automated moderation tools. If you believe a decision about your content, account, or report is wrong, reply to the decision email or write to hello@wheretoapp.nl within 6 months and we will review it again. You can also bring the matter before a competent court in the Netherlands.
We may review reports and relevant account or content records and may filter, refuse, remove, restrict, or preserve content; warn or block users; limit features; or suspend or terminate accounts. We will take action we consider reasonable and proportionate based on the nature, severity, history, evidence, and risk of a violation. Serious or repeated violations may result in immediate termination and, where appropriate or legally required, referral to relevant authorities.
If someone may be in immediate danger, contact local emergency services. Do not rely on Where To? to contact them or monitor a situation.
8. Location, Visibility, and Accuracy
Location features are optional. If enabled for an active plan, the App may use device location in the foreground or background to estimate arrival at or departure from the selected venue.
You understand that:
- location and venue information can be inaccurate, delayed, unavailable, or affected by device, permission, battery, network, map, or operating-system behavior;
- an arrival or presence indicator is an estimate, not proof that someone is at a venue;
- your status, selected venue, group participation, or plan may be visible to friends, group members, or people who receive a share link according to your settings and actions;
- Ghost Mode, visibility controls, permission settings, and blocking affect future use but may not withdraw information another person already saw or copied.
You are responsible for choosing what to share and with whom. Never use the Service for emergency response, personal safety, legal verification, employee monitoring, or covert tracking.
9. Calendar Export
Calendar export is an optional, one-way copy from Where To? to one calendar you choose. Editing or deleting an exported calendar entry does not change the original Where To? plan. Updates may be delayed or an entry may become stale when the App cannot synchronize, including because of network, device, provider, account, or permission conditions.
Calendar providers operate under their own terms and privacy notices. You are responsible for choosing an appropriate personal, shared, family, or work calendar. Other people with access to that calendar may see exported entries and related free/busy information. Private-plan visibility and Ghost Mode control visibility inside Where To? and do not prevent export to your personal calendar.
Choosing to attend a community event can add your own commitment to the selected calendar while sync is enabled. Hiding that plan from your status preserves your community attendance and calendar commitment. Posting or browsing an event alone does not add it to your calendar.
10. Public Links and Invitations
Invite, group, QR, plan-sharing, and profile-sharing links can be forwarded or opened by people beyond the intended recipient. Public profile-link fallbacks do not display profile details, but a signed-in Where To? user who receives a working profile link may see the linked user’s display name, username, and avatar. You are responsible for distributing links carefully and for the content you choose to expose through them.
A group member may create a public link to a group-plan card. Anyone possessing or receiving that link may see the limited web or chat preview, which can include the group name or avatar, date or date range, plan or poll name, response counts, leading date or place, venue and time, and up to four participant avatars indicating availability or attendance. The link can be forwarded. Full group-plan access inside the App remains restricted to accepted group members; invited people must join first, and the link alone does not let a stranger enter or inspect the group.
Community links follow the same membership boundary. A limited community-event preview may include its fixed event details, attendance count and up to four avatars, cancellation or replacement state, historical attendance and a replacement link. Invitation previews may include the community's name, image and member count. Opening a link does not join or answer attendance. Personal status privacy does not erase an explicit attendance answer visible to accepted community members.
We may expire, revoke, rate-limit, or disable links to protect users, enforce these Terms, or maintain the Service.
11. Sponsored Venues
The Service may display sponsored or promoted venues. Sponsored placements are labelled in the App.
Payment or placement does not mean that we endorse, inspect, guarantee, or accept responsibility for a venue, event, product, service, availability, accessibility, legality, quality, or safety. Your dealings with a venue or sponsor are between you and that third party.
12. Third-Party Services
The Service depends on third parties, including Apple, Google, Supabase, Vercel, map or venue providers, authentication providers, app stores, and notification services. Their services and content may be governed by their own terms and privacy notices.
We are not responsible for third-party services, venue data, websites, content, outages, or actions. Your use of the iOS or Android App is also subject to the applicable app store’s terms.
13. Our Intellectual Property
The Service, software, design, code, branding, logos, and non-user content are owned by us or our licensors and are protected by applicable law.
Except where law permits otherwise, you may not copy, modify, sell, sublicense, distribute, publicly display, create derivative works from, or reverse engineer the Service, or use our branding without written permission.
We give you a personal, limited, revocable, non-exclusive, non-transferable right to use the App for its intended purpose while these Terms apply.
14. Availability and Changes
We may update, add, limit, suspend, or discontinue features to improve the Service, meet legal or platform requirements, prevent abuse, or address technical or business needs. We do not guarantee that every feature will always be available, uninterrupted, secure, or error-free.
Where reasonably possible, we will provide appropriate notice before a material discontinuation that significantly affects active users.
15. Suspension, Termination, and Account Deletion
We may restrict, suspend, or terminate access when we reasonably believe you violated these Terms, created risk or liability, endangered another person, abused the Service, or when action is required by law or a platform provider.
You may stop using the Service at any time and may delete your account in the App. Additional instructions are on our Account Deletion page. Account deletion and retention are handled as described in the Privacy Policy.
Provisions that by their nature should survive termination—including intellectual-property, enforcement, disclaimer, liability, and dispute provisions—will survive.
16. Disclaimers
To the extent permitted by law, the Service is provided “as is” and “as available”. We do not guarantee the accuracy of user, venue, plan, status, location, map, event, or sponsor information, or that the Service will meet every need or be continuously available.
Users, venues, and third parties are responsible for their own actions. Exercise ordinary care when meeting people, visiting venues, sharing links, or relying on social information.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot lawfully be excluded, including mandatory consumer rights.
17. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, or punitive loss; loss of data, opportunity, revenue, reputation, or goodwill; or loss arising from user interactions, venues, sponsors, public links, inaccurate location or status, third-party services, or unauthorized use outside our reasonable control.
Nothing in these Terms limits liability where limitation is prohibited by law, including liability for intent, gross negligence, death or personal injury where applicable, or your non-waivable statutory rights.
18. Indemnity
To the extent permitted by law, you are responsible for claims, losses, or reasonable costs resulting from your unlawful use of the Service, your User Content, or your material violation of these Terms or another person’s rights. This section does not apply where prohibited by consumer law or to the extent a claim was caused by us.
19. Privacy
Our Privacy Policy explains how we process personal data and the choices available to you.
20. Changes to These Terms
We may update these Terms as the Service, law, or platform requirements change. We will post revised Terms with a new effective date and provide additional notice when a change is material and notice is required.
Your continued use after the revised Terms take effect means you accept them. If you do not agree to revised Terms, stop using the Service and delete your account.
21. Governing Law and Disputes
These Terms are governed by the laws of the Netherlands, without taking away any mandatory protections provided by the law of your country of residence.
Courts in the Netherlands will have jurisdiction unless applicable consumer law gives you the right to bring or defend a claim in another court. Before starting formal proceedings, you and we agree to make a reasonable attempt to resolve the issue by contacting each other, unless urgent relief is needed.
22. Point of Contact (EU Digital Services Act)
Our single point of contact for recipients of the service, for the authorities of EU Member States, for the European Commission, and for the European Board for Digital Services is:
You can communicate with us in Dutch or in English. (U kunt in het Nederlands of in het Engels contact met ons opnemen.) Content you believe is illegal can be reported through our public report form, which does not require an account.
23. Contact
Questions, complaints, safety concerns, or legal notices can be sent to: